Privacy Policy

1. Introduction
At DentistFarbod we attach great importance to the protection of your personal data.
This privacy policy explains what information we collect, how we use it, and what
rights you have in relation to your data. We comply with the General Data Protection Regulation (GDPR) and other relevant privacy legislation.

2. What personal data do we collect?
We collect and process the following data to provide our services:

• Contact details: name, address, email address, telephone number.
• Payment information: payment methods (such as iDEAL, PayPal, credit card), account numbers and transaction details.
• Technical data: IP address, browser type, device information, and data about your visit to our website.
• Order Information: Details of your purchases, including products ordered, payment status, and shipping information.
• Cookies and similar technologies: information about your preferences and use of our website (see our Cookie Policy for more details).

3. How do we use your data?

We use your personal data for the following purposes:

• Order processing: to process and deliver your orders, and handle any questions or complaints.
• Customer service: to respond quickly and effectively to your questions.
• Marketing: to send you offers and updates, provided you have given permission for this.
• Legal obligations: to comply with tax and legal requirements.

4. How do we share your data?

We only share your personal data with third parties if this is necessary for our services:

• Payment processors: such as PayPal, iDEAL and other payment providers to process your transactions.
• Logistic partners: such as PostNL, for the delivery of your orders.
• Technology Partners: Shopify operates our website and facilitates secure payments and data processing.
• Government agencies: where required by law and regulation.

We never sell your data to third parties.

5. How do we protect your data?
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse or modification. Our website uses a secure SSL connection to encrypt your data during transmission.

6. Your rights with regard to your personal data

You have the following rights under the GDPR:

• Right of access: you can request which data we store about you.
• Right to rectification: you can ask us to correct incorrect data.
• Right to erasure: you can request that we erase your data, unless we are legally obliged to retain it.
• Right to restriction of processing: you can request that the processing of your data be restricted.
• Right to data portability: you can request a copy of your data in a structured format.
• Right to object: You can object to the use of your data for certain purposes, such as marketing.

To exercise any of these rights, please contact us at info@dentistfarbod.com. We will respond to your request within 30 days.

7. Cookies and tracking
We use cookies and similar technologies to improve your experience on our website and to provide personalized content and ads. For more information, see our Cookie Policy.

8. Retention periods
We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required by law.

9. International data transfers
Because we use Shopify as our platform, your data may be processed in countries outside the European Economic Area (EEA). We ensure that these transfers take place under strict security standards and in accordance with the GDPR.

10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

11. Contact details
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Company name: DentistFarbod
• Address: Sloterweg 1160, 1066 CV Amsterdam, Netherlands
• Email: info@dentistfarbod.com

Last updated: 29-11-2024